New Lantern

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New Lantern blog

Welcome to the New Lantern blog. Our goal is to shine light on leading innovators and creative artists, and how your business can learn and profit from them. Companies large, medium, and small can benefit from employees who think more creatively. New Lantern may be just the source of inspiration your company needs to spark more innovative products, services, and processes.


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Corporate Culture 2.0

Posted by on April 21, 2013 at 8:26 pm

Is your corporate culture what it should be? If you are like most companies the answer is probably “no.”

A corporate culture reflects an organization’s character, its values and the vision of its management. The culture serves as an unseen GPS for employees, customers, and partners – signaling who you are as a company and how you do business.

Too many companies place a glossy mission or values statement on their website, but don’t work to build a corporate culture that truly lives up to the words.

Senior management cannot impose a desired corporate culture on an organization. It must be earned and built brick-by-brick. Management must create a culture that treats employees as the company’s single best asset. Employees need to know that performance will be measured and appropriately rewarded. Conversely, they need to know that under performance has its consequences. And employees need to know that the same performance yardstick will be used fairly throughout the entire organization.

A culture that places loyalty to management over performance is a company abusing the shareholders’ trust. Likewise, a culture that tolerates — or worse yet – rewards an attitude that says, “all I need to do is keep my head down, go along with the flow, and not cause any waves,” is doomed to failure.

Jump-start your corporate culture starting today. Let employees know that their talents and value to the company matter. Provide a vision and a clearly defined set of goals for which all employees will share responsibility in achieving. Let employees know that risk-taking, an entrepreneurial spirit, and challenging the status quo are strongly encouraged. And make it clear that a strong sense of ethics is an integral part of your company’s DNA.

If you are able to do the above, your corporate culture will change for the better, your future will be brighter, and shareholders will happily reap the benefits.

March Madness Over Telework

Posted by on March 19, 2013 at 9:34 pm

Last month’s “no-work-at-home” pronouncement by Yahoo’s new CEO Marissa Mayer has set off quite the firestorm in telecommuting and telework circles.

In a company-wide email to employees on February 22nd, Yahoo’s head of HR laid out the new ban on telework in a short, four-paragraph memo. The memo stated, “To become the absolute best place to work, communication and collaboration will be important, so we need to be working side-by-side.”

News stories that followed cited Mayer’s concerns that “200 or so” Yahoo employees were working remotely and that “some did little work for the company and a few had even begun their own start-ups on the side.”

In the last four years, I have written several blogs on the benefits of telework for many companies. I’ve noted that while some positions may not lend themselves to working remotely, others could be effectively performed at home or elsewhere for at least some portion of the work week. In a June 2009 blog posting, I cited several independent studies showing that many employees are more productive working from home. I coupled this with my own experience as a senior HR executive for several large corporations.

Mayer, 37, who is a former executive at Google, does admit that some employees can be more productive working from home. However, she argues that productivity does not translate into innovation and that employees need to be in the same physical location in order to collaborate and innovate.

In another blog posting in 2009, I noted how an average employee can spend as much as 90 minutes a day commuting, and how a stressful commute can seriously impact one’s mindset and productivity. I went on to talk about how “innovation starts with happy and inspired employees, and employees who can get to their ‘creative place’ – whether that be a physical place or a state of mind.”

Let me pose this question: Is an employee apt to be in a more creative frame of mind working from: (a) home or other preferred location, or (b) in a cubicle after spending an hour in traffic?

I would argue that the employee problems that exist at Yahoo are not the result of working remotely, but the product of an ill-defined and ill-managed telework program. Whether an employee is working in the office next door or from home, it’s the responsibility of that employee’s manager to make sure he or she is fully collaborating and contributing.

I too agree that in-person collaboration can lead to creativity and innovation. Yet, a flexible and well-structured telework program could include regular in-person sessions, while also allowing for time working from home.

So let’s not make telework the scapegoat for a company’s lack of creativity. Banning telework would be like a basketball coach banning the full-court press from his or her playbook in response to a loss of a game due to a poorly executed play. That would be madness.

Like telework for a company, a full-court press can be an important game-winning tool for a basketball team – if properly executed.

A Winning Playbook for 2013

Posted by on January 10, 2013 at 3:06 pm

It seems like only yesterday that we were talking about Y2K. Yet, here we are now in 2013.

A great deal has transpired in these last 13 years. Many businesses were started. Some greatly expanded or bought up other companies. While others are no longer with us.

We survived the stock market bubble burst of 2000. The economic meltdown of 2008. And historic long-term unemployment ever since.

Fortunately for all of us, the start of each new year brings with it the opportunity for your company to start afresh. Try something new. Leave an ill-conceived or outdated practice behind.

Importantly, the new year also gives you the most runway — 365 days — to accomplish your objectives. So there is no better time than the present to self-access and retool.

Every company, no matter how well run or high performing, can find room for improvement. Last year’s playbook is an important baseline, but it should never substitute for this year’s winning game plan.

Times change.
Conditions change.
Competitive threats change.
Employees change.
Leaders change.

As such, your playbook should change as well, and frankly should be regularly reassessed, challenged, and updated throughout the course of the year.

Make 2013 a winning year for your company. Update your playbook today, and you’ll soon be enjoying the rewards it will bring.

Thankfulness

Posted by on November 19, 2012 at 10:44 pm

During this upcoming holiday season make it a point to give thanks to those who matter most to your company: your employees, customers, partners, and shareholders.

The simple gesture of showing your appreciation sends an important message about your company and its culture. It shows you value those who contribute to the success of the enterprise. It also says you realize that achievement in business is a team effort, and does not reside only in the C-level suites.

So find a good opportunity to use the two short words that could be just the ticket to put you on the road to a better place in 2013. And mean it when you say it. Thank you.

Here’s to the Winners

Posted by on October 18, 2012 at 8:26 pm

Congratulations to Fast Company’s 2012 “Innovation by Design” award winners announced earlier this week.

Eleven winners were chosen from among 56 finalists and 1,700 entrants in nine design categories: consumer products, industrial equipment, interactive, service, transportation, spaces, concepts, student, and 2-D.

The 2012 winners included: Nike, BioLite, Microsoft, Sheehan Partners, Continuum Innovation, Fisker, Softwalks, and Embrace Global.

According to Fast Company, this year’s awards celebration in New York, NY featured “the best and brightest in the industry, judged by the best and brightest in the industry,” and showcased “design innovations from bootstrapping student teams to mega corporations.”

Innovation By Design

Posted by on October 11, 2012 at 6:40 pm

Fast Company Innovation By Design Oct 2012 234x300 Innovation By Design

I draw your attention to this month’s Fast Company magazine, which it refers to as its “Design Issue.” The entire issue focuses on the important role that design plays in business innovation as a positive disruptive force.

As the magazine points out, the marriage of design and innovation is not a new concept. For it was the legendary CEO of IBM, Thomas Watson, Jr., who noted almost 40 years ago that “good design is good business.” And scores of companies since then, including IBM, have ably demonstrated the truism of these words.

The magazine spotlights the latest social media darling, Pinterest, and its 30-year-old CEO, Ben Silbermann, as shown in the cover photo above. Silbermann has leveraged the power of the Internet to turn the age-old idea of the scrapbook into a must-go-to web destination. In the last year alone, the number of monthly unique visitors to Pinterest has soared from 600,000 to over 20 million.

Of course, 20 million users is a drop in the bucket compared to the social media behemoth, Facebook, which just past the 1 billion mark in users. Yet, Pinterest tops both Facebook and Twitter in its ability to translate visitors into product sales.

Fast Company also uses this month’s issue to highlight its “2012 Innovation By Design Award” nominees at 1,700 strong across nine categories. Nominees include companies and products such as Boeing’s fuel efficient 787, Nike’s lightweight Flyknit shoe, and Nest Labs’ slick and simple-to-use “smart” home thermostat. Winners will be announced on October 16 in New York City.

I urge you to spend more time in Q4 and in 2013 thinking about good design and how it can be good for your business. It might just be the best decision you make over the coming year — and could lead to your company’s nomination in a future Fast Company’s Design Issue.