It seems like only yesterday that we were talking about Y2K. Yet, here we are now in 2013.

A great deal has transpired in these last 13 years. Many businesses were started. Some greatly expanded or bought up other companies. While others are no longer with us.

We survived the stock market bubble burst of 2000. The economic meltdown of 2008. And historic long-term unemployment ever since.

Fortunately for all of us, the start of each new year brings with it the opportunity for your company to start afresh. Try something new. Leave an ill-conceived or outdated practice behind.

Importantly, the new year also gives you the most runway — 365 days — to accomplish your objectives. So there is no better time than the present to self-access and retool.

Every company, no matter how well run or high performing, can find room for improvement. Last year’s playbook is an important baseline, but it should never substitute for this year’s winning game plan.

Times change.
Conditions change.
Competitive threats change.
Employees change.
Leaders change.

As such, your playbook should change as well, and frankly should be regularly reassessed, challenged, and updated throughout the course of the year.

Make 2013 a winning year for your company. Update your playbook today, and you’ll soon be enjoying the rewards it will bring.

Do you have a creative place? It’s the place where you feel you are at your most creative and productive. It may be a bench in your favorite park, a special nook or room in your house or spot in your yard, a quiet desk at a library, a small bistro table in a busy Starbucks, or a spot at work where no one can interrupt you.

Frankly, your creative place may not be a physical location. It could be a particular state of mind. It could be a certain mood, time of day, or the type of music that you are listening to at the time. It could be something you do such as driving or walking. Or it could be any combination of the above.

Every employee has at least one place that focuses the mind and puts them in a more inspired state. Not a state that will necessarily lead to a nuclear fusion breakthrough, or the next generation of computer chip. But it could be a state that helps them think through a more creative presentation, design a more environmentally-friendly container, improve the profitability of a company service offering, or find a more efficient way to process expense reports.

A company’s challenge is to help find those places for employees where they can be more innovative. Most companies insist that employees produce results in sterile environments under rigid conditions. Ask yourself this question: if you were using your own money to fund a composer to come up with a great score for your next blockbuster movie, would you insist that he or she do it between 9 to 5 on a Tuesday in the small conference room down the hall? I don’t think so.

I realize that organizations may not have the flexibility or the resources to put their employees into their most creative physical spaces. But with a little bit of ingenuity, leadership, and guts to try something different, they could clearly get employees to a better place or frame of mind.

Let New Lantern help your company find its creative place. It could be the beginning of a more beautiful and productive relationship between you and your employees.

(Back by popular demand, the above posting appeared originally in April 2009.)

Last week, syndicated columnist Kathleen Parker wrote an op-ed entitled “The Power of Losing” about the trials and tribulations of the 2012 Presidential campaign. In it, she notes that the recent losses by Mitt Romney to Rick Santorum in Colorado, Minnesota, and Missouri on February 7 could actually help to successfully re-focus Romney and his campaign as he seeks the Republican nomination.

Parker asserts that Romney’s concession speech that evening was the best speech to date of his candidacy, saying it “was touching and sweet and true.” She goes on to compare other major concession speeches by Presidential candidates, like Al Gore in 2000 and John Kerry in 2004, as their best speeches of their respective campaigns.

Of course, Romney’s February 7 loss was but one step along the way, and not an ultimate concession for the final prize like that of Gore and Kerry. And that’s the point. Romney still has a chance to leverage that night’s loss.

Parker goes on to say, “The moral of the story isn’t that one must lose to win, but that one try to harness the spoils of loss for the road to victory.”

Clearly, we can apply this same “power of losing” concept to the business world. Whether for an individual senior executive at a company, or the company at large, there is nothing like losing to a competitor or suffering your company’s first quarterly loss to get the juices flowing.

But success will turn on how that executive or how that company chooses to react to that loss, and whether they are successful in summoning a renewed winning spirit to take the next hill.

Loss is inevitable at some point for anybody and any company. Prepare yourself to respond to it accordingly, and turn the power of losing to your ultimate advantage.

And, seek to harness the spoils of loss for your road to victory. It might just lead to a bit of “Hail to the Chief” for you and your company.

“New and Improved.” “Newly Renovated.” “New Leadership Team.” “New, Faster 4G.” “New, Better Tasting Formula.”

In today’s fast-paced frenetic world, the term “new” is losing its luster. Everything is “new.” Every “new” product is higher in Omega fatty acids, easier to use, more feature-rich, or is bigger than the previous model.

The humorous television advertisements that show a customer’s smartphone as obsolete the moment after she purchases it is not far from reality.

Of course “new” is not new in the world of business and marketing. For decades, businesses have been peddling their products and services as “new” in an effort to lure customers. And for decades, market research has supported this notion.

Yet, I may be bucking the trend here, but I’m willing to step out on a limb to say that “old” has never been better positioned to make a comeback.

Sure, when it comes to products, customers will likely want to shell out the most dinero for the newest versions. However, when it comes to business, there may be opportunities to embrace some of the “old” ways of doing things that could lead to greater sales, higher margins, and happier shareholders.

Take talent for example. Routinely, companies bring in new, fresh talent and work them hard over the first few years. This is the classic management consulting firm model. Newbies are cheaper, more apt to work longer hours, malleable, and come with less personal baggage like child care or parental care. What’s not to like?

There’s a time and place for new talent in any company. However, I would argue that the best deal and greatest value these days may be with the older and more mature cohort. Cheaper is not always better. And with personal baggage comes experience and valuable perspective. And malleable sycophants are definitely not the recipe in my book for improving your company’s productivity.

Companies should not simply look at employees as units of labor, but as a valuable resource that should be mined and nurtured. A team made up of at least several more mature team members is likely the team that will not repeat past mistakes.

And most importantly, a team member that is willing to speak up and challenge the status quo in a constructive way – based on years of experience – is better positioned to add value to the bottom line, not take from it.

So look around you and embrace the old. Not every time, but when it is wise to do so. This newfound wisdom may be just the ticket for your company to compete in the new global marketplace.

Fast Company magazine’s cover story this month is “How to Lead a Creative Life,” which includes a “Complete Guide to Making Your Inner Genius Your Greatest On-the-Job Asset.”

The article features über Hollywood movie director Martin Scorsese as possessing the “vision thing” needed to achieve the “trifecta of a fulfilling, creative life: enough money to do only what truly interests him, enough freedom to attack those projects in a way that is satisfying, and enough appreciation from his peers to tame the neurotic beast of self-doubt.”

Scorsese provides important advice to those in business who are trying to achieve the creative life: respect the past, trust your confidants…but not too much, play the corporate game, defy them when you must, find another outlet – or eight, and give back and learn.

All successful creative artists need others who serve to inspire them, and Scorsese lists six other filmmakers “whose bold risks changed cinema” — Orson Welles, Roberto Rossellini, Michael Powell, Emeric Pressburger, John Cassavetes, and Robert Altman.

Who inspires you to be more creative? What helps you tap into your inner genius? Let New Lantern help you lead a more creative life that’s worthy of box-office hit.

Nothing says November like the feel of wearing a wool sweater from L.L. Bean.

I’ve been a fan of L.L. Bean’s no-frills, long-lasting clothing products for over 30 years. They are comfortable, affordable, and always get the job done.

If I had a dollar for every “Blucher Moc” moccasin shoe that L.L. Bean has sold over the years, I would, well, have a lot of dollars. The shoe is timeless and iconic, and the product description today was the same 30 years ago: “The handsewn upper conforms to your foot for a fit that only gets better with time. Traditional rubber sole has channel grooves to provide traction on wet surfaces.” Current retail price: $69 a pair.

If it ain’t broke, keep selling it. Or something like that.

L.L. Bean owes its success not only to great products, but to great customer service. Year after year, L.L. Bean ranks among America’s top 10 companies for customer service according to the National Retail Federation, based on written surveys of over 9,000 shoppers.

The company was founded in 1912 by Leon Leonwood Bean in Freeport, Maine — a place that knows something about the importance of keeping warm and dry. Today, L.L. Bean’s flagship store and campus is still in Freeport on the original site where Bean opened his retail business.

Open 24 hours a day, 365 days a year, the 200,000-square-foot flagship store draws nearly three million visitors each year.

Next year marks L.L. Bean’s 100th anniversary. Few companies on the planet survive long enough to celebrate this milestone, much less one that is still at the top of its game. The company’s annual sales now top $1.5 billion.

L.L. Bean wrote the book on succeeding as a mail-order business, and decades later was able to successfully pivot to capitalize on the e-commerce revolution. Like its famed Blucher Moc, L.L. Bean has been able to effectively adapt and conform “for a fit that only gets better with time.”

Yet, L.L. Bean’s current President, Chris McCormick, knows that the company’s success will continue to rely on its commitment to putting the customer first: “It goes back to L.L.’s Golden Rule of treating customers like human beings.”

That’s using the old bean from which we all can learn.