An upcoming exhibition at The Phillips Collection museum in Washington, DC has caught my eye. It’s called, “Snapshot: Painters and Photography, Bonnard to Vuillard.

The exhibit will not only feature the works of seven leading post-impressionist artists from the 1890s to the early 1900s, but it examines the new media format these artists used to produce their notable works of art: the snapshot.

According to the cover article in The Phillips Collection’s Winter 2012 magazine, the arrival of the Kodak camera in 1888 provided artists a new tool by which to study their subjects via the snapshot. Prior to the portable Kodak camera, photography was a painstaking process which was typically inaccessible to the general public. Large format cameras were big, cumbersome and required a heavy tripod and lots of patience to capture a still image on film.

This new Kodak camera allowed artists the opportunity to take numerous photos of subjects with relative ease for later study and consideration. As the article points out, “the camera did not supplant the sketch but rather added a different dimension to a wealth of visual information that could be drawn upon.”

The exhibit opens on February 4 and runs through May 6, and will feature 200 largely never-before-seen photographs alongside the 70 paintings for which these seven artists are best known. The artists include: Pierre Bonnard, Maurice Denis, Felix Vallotton, George Hendrik Breitner, Henri Evenepoel, Henri Riviere, and Edouard Vuillard.

“Snapshot marks the dawn of an era when artist used their Kodaks to explore new realms that would inform their creative output,” as noted in article’s conclusion.

Today, businesses small and large could learn from these seven artists – even companies like Kodak which itself is ironically and unfortunately on the verge of bankruptcy.

Leverage the latest tools that can help your company improve upon, not replace, what it already does well. What got you to this place is core to your business and its identity. What you use to enhance your company’s and employees’ core talents will continue to make your business successful for years to come.

You know, I think that would make for a nice snapshot.

Now is the time to give thanks to your employees, customers, clients, shareholders, partners and all those who help make your company hum.

Better yet, I suggest that you carry the Thanksgiving spirit with you throughout the remainder of the year and into 2012. No company or organization ever succeeds alone. It is always a group effort.

By demonstrating a little humility and thankfulness, you’ll greatly increase the chances that your company will be around next Thanksgiving and many Thanksgivings to come.

Nothing says November like the feel of wearing a wool sweater from L.L. Bean.

I’ve been a fan of L.L. Bean’s no-frills, long-lasting clothing products for over 30 years. They are comfortable, affordable, and always get the job done.

If I had a dollar for every “Blucher Moc” moccasin shoe that L.L. Bean has sold over the years, I would, well, have a lot of dollars. The shoe is timeless and iconic, and the product description today was the same 30 years ago: “The handsewn upper conforms to your foot for a fit that only gets better with time. Traditional rubber sole has channel grooves to provide traction on wet surfaces.” Current retail price: $69 a pair.

If it ain’t broke, keep selling it. Or something like that.

L.L. Bean owes its success not only to great products, but to great customer service. Year after year, L.L. Bean ranks among America’s top 10 companies for customer service according to the National Retail Federation, based on written surveys of over 9,000 shoppers.

The company was founded in 1912 by Leon Leonwood Bean in Freeport, Maine — a place that knows something about the importance of keeping warm and dry. Today, L.L. Bean’s flagship store and campus is still in Freeport on the original site where Bean opened his retail business.

Open 24 hours a day, 365 days a year, the 200,000-square-foot flagship store draws nearly three million visitors each year.

Next year marks L.L. Bean’s 100th anniversary. Few companies on the planet survive long enough to celebrate this milestone, much less one that is still at the top of its game. The company’s annual sales now top $1.5 billion.

L.L. Bean wrote the book on succeeding as a mail-order business, and decades later was able to successfully pivot to capitalize on the e-commerce revolution. Like its famed Blucher Moc, L.L. Bean has been able to effectively adapt and conform “for a fit that only gets better with time.”

Yet, L.L. Bean’s current President, Chris McCormick, knows that the company’s success will continue to rely on its commitment to putting the customer first: “It goes back to L.L.’s Golden Rule of treating customers like human beings.”

That’s using the old bean from which we all can learn.

Companies today live by metrics and measurements. In order to improve performance, you must first know your current baseline so that you can measure progress.

Metrics are important in today’s highly competitive global business climate, but many senior managers can sometimes lose sight of the performance forest for the metrics trees. Corporate leaders can become too reliant over a particular set of metrics while never stopping to ask, “Are we using the right metrics?”

This month’s Harvard Business Review featured an article written by Office Depot’s President, Kevin Peters, who discovered first-hand that his company was not focusing on the right metrics to improve customer service and drive increased sales.

Based on his own incognito visits to 70 stores in 15 states over a several week period in 2010, Peters found out that Office Depot’s current customer metric scores were correct, but that their scoring system was not. “We were asking the wrong questions.”

Peters said that his company had been grading store managers and associates with questions such as: Are the floors clean? Are the bathrooms clean? Are the shelves fully stocked?

Based on his own field analysis and random interviews with customers, Peters felt the company should be focused more on whether a customer walks out of the store without a purchase. And if so, how could they improve the in-store experience to reduce the no-purchase rate?

As Peters describes the office products business, “This is not a browsing industry – people are shopping with a particular purpose in mind. If they don’t make a purchase, something has gone wrong.”

Customers told Peters that they care more about knowledgeable associates and smaller and easier-to-navigate stores. He also found that associates were not asking the right questions of customers. For example, instead of asking, “How are you today, and are you finding everything okay?” associates should be asking, “What can I help you find today?”

In response, Office Depot recently instituted a simplified sales process called “ARC” – Ask, Recommend, Close. They have also sought to shrink the size of their stores, coupled with a greater focus on the in-store experience.

The bottom line according to Peters is this, “If you think your company is doing well with customer service, ask yourself, ‘Am I really sure?’ Do I know what the customer experiences?”

Make it a point to challenge your own corporate metrics on a periodic basis to ensure you are asking the right questions. Otherwise, your company may find itself racking up some very nice scores, but taking the wrong test.

It’s hard to add to what has already been said from so many corners of the globe about the enormous contributions of Steven Paul Jobs to the fields of technology, movies, music, telecommunications, and design itself. But I do feel compelled to say something about Mr. Jobs. We just lost our country’s Chief Innovator.

Steve Jobs was a once-in-a-generation visionary who demonstrated a unique blend of design, business, and marketing savvy. He took a quirky, irrelevant computer company named after a fruit, which he co-founded in the 1970s, and turned it into a global business powerhouse boasting the largest market cap of any other company on the planet  – equaled only by Exxon Mobil.

The last decade, in particular, has been truly impressive as Jobs led Apple as it redefined the music industry via the iPod, wireless communication via the iPhone, and more recently, the computer itself via the iPad.

Jobs didn’t always get it right. In 1985, after being fired by Apple, he started the NeXT computer company. NeXT folded in 1996 after shipping only 50,000 units, but its high performance personal computers impressed many, including Apple, which re-hired Jobs in 1997.

Most important, Jobs learned from his mistakes and he wasn’t afraid to make them. At every turn in his career, he ignored traditional business school dogma, and chose to take a different path – always guided by what he felt the consumer wanted.

Jobs concluded that consumers would be willing to pay more for a product if it was well-designed and simple to use.  He was right, and Apple and its shareholders have benefited handsomely.

Business schools will be studying the “Jobs Effect” and his hyper-successful business methods for years to come, and rightfully so.

At some point, there will be another Steve Jobs. He or she will also achieve success by eschewing the safe path. And most likely, he or she too will succeed as a result of a keen focus on innovation, smart design, and creative business approaches.

September marks the beginning of school for students around the globe. Some schools started in August, while others get underway this coming week.

Nothing says “fresh start” like the first day of school. The slate is clean. The grade book is empty. And no classes have been missed. In short, the opportunity to succeed will be never be greater.

Likewise in business, September can represent a new day and “back-to-school” opportunity.

Start with your employees. If you’re like most companies, you will not be adding headcount this coming year. Therefore, it’s important that you literally make the most of what you have.

Treat your employees as your company’s most important asset, and they will return the favor. Invest in high-value training for your employees. Use September and the months that following as an opportunity to hone your employees’ skills.

Second only to a raise or promotion, providing an employee with effective training sends the most important message you can send: we value your contribution to the company and we want you to stay and grow. Most important, training can make a so-so employee good, and a good employee even better.

So use September as a fresh start for your company, and take your employees back to school with an innovative training program. I’m betting it will lead to a better grade for your company.