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Welcome to the New Lantern blog. Our goal is to shine light on leading innovators and creative artists, and how your business can learn and profit from them. Companies large, medium, and small can benefit from employees who think more creatively. New Lantern may be just the source of inspiration your company needs to spark more innovative products, services, and processes.


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Archive for Tag 'company'

Keeping Your Cool

Posted by Arezu Ingle on June 29, 2010 at 7:53 pm

I unfortunately had to spend most of the month in Washington, DC suffering through the hottest June on record. Washington has had 18 days over 90 degrees this month with lots of humidity to boot, resulting in heat indices well over 100 degrees. And the few days of the month I was in New York, it wasn’t much better.

While the global warming theory appears to have lost some of its steam of late, if June 2010 in DC is any indication, then the planet is in for a heap of trouble. Where’s Al Gore when you need him? (Answer: He’s preoccupied with his divorce and other tabloid rumors.)

Maybe there’s a silver lining with all this heat.

As long as it’s this hot, many of us will choose to stay indoors – in the cool of our office buildings — and not on the golf course, the tennis court, or at the baseball game. And as long as we’re in our offices, we might as well spend part of that time thinking about how our respective businesses can be more productive and innovative during the second half of the year.

So use this time wisely. Pull together your management team, challenge them to take a fresh look at the next six months, and come up with a game plan that could move the dial in each business and function across your organization.

Better yet, treat your team to an inspiring offsite meeting or innovation workshop, in a nice air-conditioned space, where thought-provoking speakers and thought-enhancing surroundings might spur more creative thinking.

That sounds like a pretty cool idea to me.

Thank You Dr. Roberts for the “Personal” Computer

Posted by Arezu Ingle on April 4, 2010 at 6:06 pm

I must admit that I spend more time these days reading the obituaries. Yes, I know, it’s a sure sign of growing old. But a front page obituary in yesterday’s New York Times particularly caught my eye, “Inventor Whose Pioneer PC Helped Inspire Microsoft Dies.”

The obituary highlighted the life of H. Edward Roberts, a country doctor in rural Cochran, Georgia, who also invented what is regarded by many as the first personal computer in the 1970s – the MITS Altair.

Dr. Roberts may not be a household name for many people outside of this small town in Georgia, but he does mean a lot to two of the richest men in the world, who also happen to be co-founders of the Microsoft Corporation, Bill Gates and Paul Allen.

It was Roberts’s MITS 8800 Altair “microcomputer” that made it on the cover of Popular Electronics magazine in January 1975, which got the attention of a young Mr. Gates and Mr. Allen. The Altair was the “first inexpensive general-purpose microcomputer, a device that could be programmed to do all manner of tasks,” as described by the New York Times.

Gates and Allen were interested in writing software for the Altair. In fact, the lure of the Altair was so strong that Gates dropped out of Harvard and Allen quit his job at Honeywell, and they both moved to Albuquerque, NM — home to Roberts’s small MITS company. And it was there in New Mexico that Gates and Allen founded Microsoft in April 1975, not in Washington State, which they later moved to in 1979.

In 1977, Roberts sold his computer company, later attended medical school, and then moved to rural Georgia where he practiced medicine until he died this past Thursday at the age of 68.

Meanwhile, the programming language that Gates and Allen created for the Altair, called Microsoft BASIC, “was the beginning of what would become the world’s largest software company and would make its founders billionaires many times over.”

But the story doesn’t end here; this is where it gets “personal.”

In January 1985, I walked into a graduate school microcomputer lab at Indiana University, where I met by future husband, who was the lab’s teaching assistant. He showed me the basics: how to turn on the lab’s first-generation IBM microcomputer (running Microsoft’s MS-DOS), how to save data to its 5.25-inch “floppy disk drive,” and he showed me the difference between a “cold boot” and “warm boot.” I guess it was love at first byte.

We were married in 1987, and ironically, years later in 2003, my husband went to work for Microsoft where he still works today.

Our 23rd anniversary was yesterday.

Thank you H. Edward (Ed) Roberts for changing so many lives around the world, and in Cochran, GA — and thank you for helping to change mine. By the way, happy anniversary to my husband, R. Edward (Ed) Ingle.

Growing Your ROEI

Posted by Arezu Ingle on May 3, 2009 at 3:17 pm

ROEI art

Is your company getting a good return on employee investment (ROEI)? Considering the total investment you have in each employee, you need to know that the benefits derived from an employee are in fact outweighing the costs. Costs typically include the base salary, bonus, stock and/or options, health and dental benefits, paid vacation, sick leave, 401(k) match, Social Security, Medicare, payroll taxes (UI), training, computer, phone – and more.

Companies spend a lot of time and energy measuring and growing their non-human investments, and dedicate considerable attention to getting a good return. Boards of Directors and shareholders hold publicly-traded companies’ feet to the fire on these returns as they relate to the investment costs – and rightfully so. But do they hold their investments in human capital to the same level of scrutiny? No, and usually it’s not even close.

How do you explain this, particularly when human capital-related costs are sometimes the largest single expense in a company? It is frankly indefensible. Most companies think they are doing enough by measuring employee performance via a merit-based compensation program. Whereas employee measurement is important, it is no substitute for getting a full return on the investment of that employee.

So what is the answer? A company should start by caring as much for its employees as it does for its non-human assets. Many companies pay handsomely to protect their reputations and to enhance their images with expensive public relations and advertising campaigns. They also spend large sums on buying or leasing space, maintaining and upgrading it regularly; and they spend heavily on facility security, technology and equipment upgrades, and facility grounds and upkeep.

I don’t dispute the need for these investments, but they are no more important than the upkeep and improvement of a company’s single most important investment – its employees.

Companies should constantly challenge employees through value-added training and development. They should utilize creative compensation programs to spur greater productivity and innovation. Companies should meanwhile be aggressive in managing out those employees who are not holding up their end of the bargain – that is, those employees who are taking more from the organization than they are giving to it.

In short, an employer should seek to appreciate its largest appreciating asset by mining and growing the talent that exists in its current workforce. Improving your ROI is smart business, and so is improving your ROEI.

Find Your Creative Place

Posted by Arezu Ingle on April 26, 2009 at 6:43 pm

Do you have a creative place? It’s the place where you feel you are at your most creative and productive. It may be a bench in your favorite park, a special nook or room in your house or spot in your yard, a quiet desk at a library, a small bistro table in a busy Starbucks, or a spot at work where no one can interrupt you.

Frankly, your creative place may not be a physical location. It could be a particular state of mind. It could be a certain mood, time of day, or the type of music that you are listening to at the time. It could be something you do such as driving or walking. Or it could be any combination of the above.

Every employee has at least one place that focuses the mind and puts them in a more inspired state. Not a state that will necessarily lead to a nuclear fusion breakthrough, or the next generation of computer chip. But it could be a state that helps them think through a more creative presentation, design a more environmentally-friendly container, improve the profitability of a company service offering, or find a more efficient way to process expense reports.

A company’s challenge is to help find those places for employees where they can be more innovative. Most companies insist that employees produce results in sterile environments under rigid conditions. Ask yourself this question: if you were using your own money to fund a composer to come up with a great score for your next blockbuster movie, would you insist that he or she do it between 9 to 5 on a Tuesday in the small conference room down the hall? I don’t think so.

I realize that organizations may not have the flexibility or the resources to put their employees into their most creative physical spaces. But with a little bit of ingenuity, leadership, and guts to try something different, they could clearly get employees to a better place or frame of mind.

Let New Lantern help your company find its creative place. It could be the beginning of a more beautiful and productive relationship between you and your employees.

Time to Upgrade Your Corporate Culture?

Posted by Arezu Ingle on April 20, 2009 at 8:17 pm

Is your corporate culture what it should be? If you are like most companies the answer is probably “no.”

A corporate culture reflects an organization’s character, its values and the vision of its management. The culture serves as an unseen GPS for employees, customers, and partners – signaling who you are as a company and how you do business.

Too many companies place a glossy mission or values statement on their website, but don’t work to build a corporate culture that truly lives up to the words.

Senior management cannot impose a desired corporate culture on an organization. It must be earned and built brick-by-brick. Management must create a culture that treats employees as the company’s single best asset. Employees need to know that performance will be measured and appropriately rewarded. Conversely, they need to know that underperformance has its consequences. And employees need to know that the same performance yardstick will be used fairly throughout the entire organization.

A culture that places loyalty to management over performance is a company abusing the shareholders’ trust. Likewise, a culture that tolerates — or worse yet – rewards an attitude that says, “all I need to do is keep my head down, go along with the flow, and not cause any waves,” is doomed to failure.

Jump-start your corporate culture starting today. Let employees know that their talents and value to the company matter. Provide a vision and a clearly defined set of goals for which all employees will share responsibility in achieving. Let employees know that risk-taking, an entrepreneurial spirit, and challenging the status quo are strongly encouraged. And make it clear that a strong sense of ethics is an integral part of your company’s DNA.

If you are able to do the above, your corporate culture will change for the better, your future will be brighter, and shareholders will happily reap the benefits.

Pay-for-Performance 2.0

Posted by Arezu Ingle on April 6, 2009 at 5:24 pm

salary art

With the current 8.5 percent unemployment rate, and pay freezes or cuts for much of the remaining 91.5 percent of the nation’s workers, there is no better time for companies to embrace creative pay-for-performance programs.

The current state of the economy is undoubtedly making even the best employees anxious. And anxiety breeds under-performance, which can exacerbate your company’s already mounting challenges. Freezing employee salaries doesn’t mean that you can’t reward over-achievers with other perks and pay incentives. Cash bonuses, stock grants, and highly desirable professional development opportunities are fair game and can provide the necessary catalyst for top employees while encouraging under-performers to step up their game.

You can also use the current economic situation as an opportunity to revamp your overall compensation structure. Does your current pay structure fully differentiate between your performers and laggards? Is your current pay plan designed to pay past performance rather than spur improved future performance? Does your current plan truly encourage innovative thinking and risk-taking or does it simply encourage loyalty to the boss?

Here’s a thought: Instead of simply freezing every employee’s salary this year, how about increasing the salaries of the top-performing 20 percent while lowering the salaries of the bottom 20 percent? Your total salary expenditures would remain flat, but your overall corporate performance would surely increase.

Turn adversity into an inspiring opportunity to make the necessary upgrades to your compensation program that will result in performance 2.0 for your company or organization.