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Welcome to the New Lantern blog. Our goal is to shine light on leading innovators and creative artists, and how your business can learn and profit from them. Companies large, medium, and small can benefit from employees who think more creatively. New Lantern may be just the source of inspiration your company needs to spark more innovative products, services, and processes.


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Archive for Tag 'employees'

Corporate Culture 2.0

Posted by on April 21, 2013 at 8:26 pm

Is your corporate culture what it should be? If you are like most companies the answer is probably “no.”

A corporate culture reflects an organization’s character, its values and the vision of its management. The culture serves as an unseen GPS for employees, customers, and partners – signaling who you are as a company and how you do business.

Too many companies place a glossy mission or values statement on their website, but don’t work to build a corporate culture that truly lives up to the words.

Senior management cannot impose a desired corporate culture on an organization. It must be earned and built brick-by-brick. Management must create a culture that treats employees as the company’s single best asset. Employees need to know that performance will be measured and appropriately rewarded. Conversely, they need to know that under performance has its consequences. And employees need to know that the same performance yardstick will be used fairly throughout the entire organization.

A culture that places loyalty to management over performance is a company abusing the shareholders’ trust. Likewise, a culture that tolerates — or worse yet – rewards an attitude that says, “all I need to do is keep my head down, go along with the flow, and not cause any waves,” is doomed to failure.

Jump-start your corporate culture starting today. Let employees know that their talents and value to the company matter. Provide a vision and a clearly defined set of goals for which all employees will share responsibility in achieving. Let employees know that risk-taking, an entrepreneurial spirit, and challenging the status quo are strongly encouraged. And make it clear that a strong sense of ethics is an integral part of your company’s DNA.

If you are able to do the above, your corporate culture will change for the better, your future will be brighter, and shareholders will happily reap the benefits.

March Madness Over Telework

Posted by on March 19, 2013 at 9:34 pm

Last month’s “no-work-at-home” pronouncement by Yahoo’s new CEO Marissa Mayer has set off quite the firestorm in telecommuting and telework circles.

In a company-wide email to employees on February 22nd, Yahoo’s head of HR laid out the new ban on telework in a short, four-paragraph memo. The memo stated, “To become the absolute best place to work, communication and collaboration will be important, so we need to be working side-by-side.”

News stories that followed cited Mayer’s concerns that “200 or so” Yahoo employees were working remotely and that “some did little work for the company and a few had even begun their own start-ups on the side.”

In the last four years, I have written several blogs on the benefits of telework for many companies. I’ve noted that while some positions may not lend themselves to working remotely, others could be effectively performed at home or elsewhere for at least some portion of the work week. In a June 2009 blog posting, I cited several independent studies showing that many employees are more productive working from home. I coupled this with my own experience as a senior HR executive for several large corporations.

Mayer, 37, who is a former executive at Google, does admit that some employees can be more productive working from home. However, she argues that productivity does not translate into innovation and that employees need to be in the same physical location in order to collaborate and innovate.

In another blog posting in 2009, I noted how an average employee can spend as much as 90 minutes a day commuting, and how a stressful commute can seriously impact one’s mindset and productivity. I went on to talk about how “innovation starts with happy and inspired employees, and employees who can get to their ‘creative place’ – whether that be a physical place or a state of mind.”

Let me pose this question: Is an employee apt to be in a more creative frame of mind working from: (a) home or other preferred location, or (b) in a cubicle after spending an hour in traffic?

I would argue that the employee problems that exist at Yahoo are not the result of working remotely, but the product of an ill-defined and ill-managed telework program. Whether an employee is working in the office next door or from home, it’s the responsibility of that employee’s manager to make sure he or she is fully collaborating and contributing.

I too agree that in-person collaboration can lead to creativity and innovation. Yet, a flexible and well-structured telework program could include regular in-person sessions, while also allowing for time working from home.

So let’s not make telework the scapegoat for a company’s lack of creativity. Banning telework would be like a basketball coach banning the full-court press from his or her playbook in response to a loss of a game due to a poorly executed play. That would be madness.

Like telework for a company, a full-court press can be an important game-winning tool for a basketball team – if properly executed.

Thankfulness

Posted by on November 19, 2012 at 10:44 pm

During this upcoming holiday season make it a point to give thanks to those who matter most to your company: your employees, customers, partners, and shareholders.

The simple gesture of showing your appreciation sends an important message about your company and its culture. It shows you value those who contribute to the success of the enterprise. It also says you realize that achievement in business is a team effort, and does not reside only in the C-level suites.

So find a good opportunity to use the two short words that could be just the ticket to put you on the road to a better place in 2013. And mean it when you say it. Thank you.

Celebrate Your Employees

Posted by on September 3, 2012 at 9:46 pm

Labor Day was first celebrated in 1882 as a day set aside to commemorate the “social and economic achievement of the American worker,” according to the U.S. Department of Labor. Labor Day has since come to represent the end of summer, the beginning of football season, and one of the last opportunities to get in those picnics, barbecues, and backyard family gatherings before the chill of autumn sets in across many parts of the country.

This year, Labor Day for your company should serve as a reminder to re-invest in your employees. Your employees are your company’s single most valuable asset. You already invest heavily in your employees through wages and benefits, but are you truly getting a solid return on that investment? Most likely you are not, and you have no one to blame but yourself.

Treat your employees like a valuable resource, and you will in turn reap the benefits. Nurture their talents, encourage risk-taking, and incent creativity and innovation.

Developing talent within your organization does not happen overnight. It takes persistence, a sustained dose of right-brain stimulus, and a senior management team who is willing to provide a culture where talent and creativity can take root and thrive.

Let New Lantern help your company mine and grow the talents of your employees through creative leadership training, performance-based compensation and incentive programs, and other inventive business innovation methods.

The pay-off for your company could be the next hot product or service offering – which would indeed be cause to celebrate the fruits of your company’s labor.

Don’t Wait Until the New Year

Posted by on August 18, 2012 at 1:05 pm

How about getting a jump start on your New Year’s resolutions?

It may seem odd to be talking about New Year’s resolutions in August, but humor me for a moment.

I would venture to guess that the last several years have been tough on your business, unless of course you’ve been doing business on a different planet. Cut-backs, lay-offs, salary freezes. Stop me if none of this sounds familiar.

Also, with an unemployment rate seemingly stuck forever over 8 percent, a U.S. Government in the red at record levels, and trade deficits larger than ever before — the near- and mid-term forecasts are still looking pretty cloudy.

As a result, an emphasis today on early planning, wise asset management, and creative thinking will help to ensure that your company not only survives, but thrives.

Your employees are your single most important asset. If you are not currently laser-focused on how to nurture and grow this asset, then you may be missing a once in a generation opportunity. Note that I’m not talking about growing the number of employees; I’m talking about the professional growth of each employee.

Within your current employee base resides the next great product or service idea, or process innovation. Small investments today in an employee’s professional growth via an innovative workshop, seminar, or event could provide just the needed creative spark.

By doing so, you not only stand to reap the benefits of your investment, but you also send an important signal to your most promising employees that they are worth the company’s investment, even during lean times – especially during lean times. This one act could also mean the difference in their staying, or moving on, when the economic climate does start to improve.

In sum, there’s no time like the present to get a head start on your company’s New Year’s resolution list, and in doing so, move ahead of your competitors.

Aiming for New Heights

Posted by on July 5, 2012 at 9:39 pm

Later this month will mark the 43rd anniversary of the Apollo 11 lunar landing on July 20, 1969, when astronaut Neil Armstrong became the first person to step foot on the moon’s surface. Upon doing so, Armstrong then uttered those immortal words, “That’s one small step for man, one giant leap for mankind.”

That day in history represents one of the world’s most famous examples of successful human achievement as a consequence of setting a seemingly unachievable goal. It was on May 25, 1961 when President John F. Kennedy spoke before a joint session of Congress and laid down a challenge to the country and the U.S. space program: “I believe that this nation should commit itself to achieving the goal, before this decade is out, of landing a man on the Moon and returning him safely to the Earth.”

Forty-three years ago was indeed a mighty proud moment for our country — frankly one of the proudest moments of a decade that otherwise had been stained by a long war and the assassinations of two Kennedys and Martin Luther King, Jr.

Pride comes from accomplishment, teamwork, and reaching a worthy goal in the face of adversity. Great corporate leaders and managers provide a vision, a common set of meaningful objectives, and a credible game plan on how to get there.

And it is in the most challenging times that organizations should call on employees to share in the risk and reward of trying to achieve an important goal that may appear just out of reach. It may very well lead to new heights for your company and the pride that comes from real accomplishment.