One of the business innovation workshops I conducted in New York City featured cognitive scientist Donald Norman as a guest speaker. Norman is a leading expert in “user-centered design” and author of The Design of Everyday Things. The workshop was attended by 40 mid- and top-level managers from numerous divisions of a Fortune 200 company.

The goal of this off-site innovation meeting was to provoke some of the company’s most promising professionals to look at things a little differently – in fact, we wanted them to look at everything differently.

Every day of our lives, we are bombarded by tens of thousands of visual and operational stimuli. The door handle we use to open the closet, the street sign we see to make the correct turn, the faucet we use to turn on the water in the restroom, the ink pen we use to sign a letter — and on and on.

Given the sheer volume of this stimuli, it’s no wonder that we give little thought to 99% of what we see, touch, and feel every day. But maybe your brain is paying more attention than you think.

Whether on an individual stimulus basis or in a cumulative way, your brain responds more positively to objects that are pleasing to the eye – even everyday objects. Whether it’s a company logo, a product, an online service, or a routine internal process or form, a user’s reaction to all of these things is real, no matter how subtle.

Your product division may want a customer or potential customer to enjoy the use and visual attributes of a given product. Your sales department may want a customer to have a positive user experience with an online tool or service. And your human resource department may want employees to respond favorably to this year’s new health benefit based on smart and attractive design elements.

Innovation is not only reserved for the once-a-year or once-in-a-lifetime breakthroughs. Innovation can and should occur every day across every part of your company – from the most obvious anchor product of the company to the most subtle and routine business process.

It’s the cumulative effect of these innovations and the associated attention to detail and design that will separate good companies from the best companies.

Companies should make it a point to encourage employees to seek out every opportunity to improve a product, service, or process – and should seek to arm them with the tools, training and incentives to do so.

In the end, making everyday things and how they are designed and used a priority within your company may very well lead to extraordinary things.

There’s only one thing better than the early arrival of an airline flight to lift the spirits, and that’s the early arrival of spring. And nothing says “spring” to me like the fresh blooms of the Forsythia shrub.

Its small, yellow starbursts of flowers are among the first signs of color in mid-March in many parts of the United States. Given our mild winter, this year’s Forsythia blooms arrived at least a week earlier than usual, much to my delight.

Forsythia is both the genus and the common name for this spring-flowering shrub. There are 11 species of Forsythia, which are also native to Asia and Europe. It is named after the Scottish botanist, William Forsyth.

For the remaining 50 weeks of the year, Forsythia shrubs are frankly unremarkable and tend to blend into the neighborhoods and parks where they commonly are found. Yet, come March, when the temperature and conditions are just right, this genus of shrub magically transforms itself overnight.

Plants like the Forsythia serve an important purpose. They indicate that a change for the better is at hand. They lift the mood and spirit. And they remind us that every plant or person has a valuable role to play if put in the right conditions, nurtured appropriately, and situated for the greatest benefit.

Look for the exceptional in what may otherwise appear unexceptional. Actively cultivate Forsythias and a wide variety of other flora within your organization. By doing so, you can turn a run-of-the-mill roadside nursery into a sustainable and highly productive garden.

RENT is one of the longest running Broadway musicals in history (1996-2008). Its success, at least in part, was the result of a wonderful collection of memorable songs. First among them is the song “Seasons of Love,” written and composed by Jonathan Larson.

“Seasons of Love” starts with the monotonous recitation of a long number string: “Five hundred twenty-five thousand six hundred minutes,” which typically is not the makings for a Tony Award-winning song. Yet, this number has meaning as the song goes on to ask, “How do we measure, measure a year?”

That’s an important question posed in the RENT musical; and, it’s an important question for every business.

Today’s businesses spend most of their time thinking about time. They live quarter to quarter, particularly the publicly traded companies which have to expose their financial laundry four times a year. And they obsess over metrics, which are driven by varying time increments, e.g., monthly, quarterly, semi-annually, and annually.

However, companies generally don’t obsess enough over how their employees actually use their time.

Most companies pay their employees for 40 hours-a-week of work, 52 weeks a year. If you set aside the two weeks for vacation, that comes to a nice round 2,000 hours a year that the average employee is paid to be “on the clock.” If you take it a step further and put it in RENT terms, it translates into 120,000 minutes a year for the average employee.

That’s a lot of minutes. Of course, the actual number of minutes a year that an employee works is much smaller. If you consider the average eight-hour day for an employee, you would need to back out the minutes for unproductive time, such as going to the restroom, chatting in the hallway, and taking numerous breaks throughout the day.

Then there’s the time an employee might be sitting at the computer checking their Facebook or Twitter accounts, or browsing on Amazon.com or Ebay.

So when it’s all said and done, the actual amount of available time each day – and each year – that remains for the average employee to contribute to the company’s bottom line is relatively small. As a result, it’s important that the employer do everything it can to ensure that each employee is making the most out of those few remaining minutes.

In sum, incent your employees in smart ways, cultivate and grow their talents, applaud their successes, and create a culture that makes every minute count. If so, I predict you’ll love the seasons that will follow.

“New and Improved.” “Newly Renovated.” “New Leadership Team.” “New, Faster 4G.” “New, Better Tasting Formula.”

In today’s fast-paced frenetic world, the term “new” is losing its luster. Everything is “new.” Every “new” product is higher in Omega fatty acids, easier to use, more feature-rich, or is bigger than the previous model.

The humorous television advertisements that show a customer’s smartphone as obsolete the moment after she purchases it is not far from reality.

Of course “new” is not new in the world of business and marketing. For decades, businesses have been peddling their products and services as “new” in an effort to lure customers. And for decades, market research has supported this notion.

Yet, I may be bucking the trend here, but I’m willing to step out on a limb to say that “old” has never been better positioned to make a comeback.

Sure, when it comes to products, customers will likely want to shell out the most dinero for the newest versions. However, when it comes to business, there may be opportunities to embrace some of the “old” ways of doing things that could lead to greater sales, higher margins, and happier shareholders.

Take talent for example. Routinely, companies bring in new, fresh talent and work them hard over the first few years. This is the classic management consulting firm model. Newbies are cheaper, more apt to work longer hours, malleable, and come with less personal baggage like child care or parental care. What’s not to like?

There’s a time and place for new talent in any company. However, I would argue that the best deal and greatest value these days may be with the older and more mature cohort. Cheaper is not always better. And with personal baggage comes experience and valuable perspective. And malleable sycophants are definitely not the recipe in my book for improving your company’s productivity.

Companies should not simply look at employees as units of labor, but as a valuable resource that should be mined and nurtured. A team made up of at least several more mature team members is likely the team that will not repeat past mistakes.

And most importantly, a team member that is willing to speak up and challenge the status quo in a constructive way – based on years of experience – is better positioned to add value to the bottom line, not take from it.

So look around you and embrace the old. Not every time, but when it is wise to do so. This newfound wisdom may be just the ticket for your company to compete in the new global marketplace.

In today’s New York Times, author Susan Cain has penned an op-ed called “The Rise of the New Groupthink.” In it, she highlights research that strongly suggests that despite all the corporate hype about the importance of groupthink and collaboration, “people are more creative when they enjoy privacy and freedom from interruption.”

In her upcoming book, QUIET: The Power of Introverts in a World That Can’t Stop Talking, Cain builds on this assertion by citing numerous cases where introversion is responsible for creativity and innovation. For example, she points to well-known introvert and Apple co-founder Steve Wozniak, who as she puts it, “toiled alone on a beloved invention, the personal computer.”

Cain does not totally dismiss teamwork. She notes its important place in the overall corporate process of exchanging ideas, managing information and building trust. Yet, she’s less sympathetic towards so-called “brainstorming sessions,” which she describes as “one of the worst possible ways to stimulate creativity.”

I agree with Cain on many levels. As I have written here in numerous blog postings over the last three years, creativity should be nurtured in the individual, and that each person’s trigger or button for creativity is different and should be highly valued.

For example, in my blog post, “Find Your Creative Place,” from April 26, 2009, I note the importance of finding that place and state of mind where you feel you are at your most creative and productive. “It may be a bench in your favorite park, a special nook or room in your house or spot in your yard, a quiet desk at a library, a small bistro table in a busy Starbucks, or a spot at work where no one can interrupt you.”

And I called on businesses to provide for a culture that encourages employees to take advantage of their most creative places to do their work, of course, within the boundaries of practicality.

I’ve also written numerous times on this blog about the powers of teleworking, and allowing certain employees, where possible, to work from home or from some other location where they could be more creative and productive.

Like Cain, I agree that a focus on greater private time and individualization is not a call for employee isolation. There still can be plenty of opportunity during the work day or during the week for team members to assemble in face-to-face groups, teleconference and video conference.

In the end, corporations have the power to spur increased creativity within their ranks by focusing attention and programs not just on the extroverts, but also those introverts who may very well be the source of your company’s next best product or service.

Now is the time to give thanks to your employees, customers, clients, shareholders, partners and all those who help make your company hum.

Better yet, I suggest that you carry the Thanksgiving spirit with you throughout the remainder of the year and into 2012. No company or organization ever succeeds alone. It is always a group effort.

By demonstrating a little humility and thankfulness, you’ll greatly increase the chances that your company will be around next Thanksgiving and many Thanksgivings to come.