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Welcome to the New Lantern blog. Our goal is to shine light on leading innovators and creative artists, and how your business can learn and profit from them. Companies large, medium, and small can benefit from employees who think more creatively. New Lantern may be just the source of inspiration your company needs to spark more innovative products, services, and processes.


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Archive for Tag 'leadership'

The Power of Competition

Posted by on April 7, 2012 at 6:46 pm

Ford logo Copy 300x150 The Power of Competition

Henry Ford, the founder of Ford Motor Company, died on this day 65 years ago in Dearborn, Michigan.

Ford is credited for revolutionizing factory production with his assembly-line methods. Most importantly, he helped change how people lived and where they lived by developing the Model T, the world’s first affordable, mass-produced car.

Ford first produced the Model T in 1908, which sold for $850, according to History.com. And by the time the last Model T came off the assembly line in 1927, over 15 million had been sold. However, like many corporate trailblazers, Ford’s market dominance began to wane in the 1920s when it fell behind General Motors, which was responding more quickly to consumer demand with newer models.

To this day, Ford still trails GM in automobiles sold annually, but only by a narrow margin. Ford’s star has risen particularly in recent years under the leadership of former Boeing executive, Alan Mulally, who has helped make Ford profitable despite the country’s near economic meltdown. In late 2008 and early 2009, GM took bailout money from the U.S. Government; Ford notably did not.

The Ford and GM 100-year rivalry is longer than any in U.S. corporate history and will surely continue. There is no better fuel for innovation than competition, and no industry better illustrates this cause and effect than the automotive industry.

Thanks to GM’s and Ford’s long-term rivalry – and the competitive threats from Japanese and German car brands over the last three decades – consumers have a lot to be thankful for.

One wonders what Henry Ford would think today if he were behind the wheel of one of Ford’s latest models, such as a Ford Fusion Hybrid (gas and electric), in which he could control much of the dashboard with voice commands.

I bet he’d like the company that still bears his name.

Best in Show

Posted by on February 16, 2012 at 8:54 pm

Malachy 2012 Westminster Best in Show 300x200 Best in Show
I like animals, animals of all shapes, sizes and varieties. In fact, my husband jokes with me that I like animals more than I like humans. Of course, it depends on the human.

Earlier this week, a four-year old Pekingnese named “Malachy” was awarded this year’s “Best in Show” at the 2012 Westminster Kennel Club Dog Show held in Madison Square Garden in New York.

As much as I like animals, including dogs, I must say that it’s hard for me to get that excited about the beauty-challenged Pekingnese as the top winner of the prestigious dog show. With all due respect to Malachy, he has the face of a vampire bat, with Linda Evans hair.

Others questioned this week whether the Pekingnese is worthy of the famed dog award, since Malachy beat out more seemingly popular dog breeds such as the Irish setter, the Dalmation, the German shepherd, and the Doberman pinscher.

This is not the first time that the mighty Pekingnese has taken home the top award. In fact, Malachy is the fourth such Pekingnese to win “Best in Show” since 1960.

Pekingnese and other canine enthusiasts are quick to point out that the long-lasting breed is worthy indeed, and has been associated with royalty for centuries. The origins of the breed date back to the 8th Century in China. Pekingnese are commonly referred to as the “Lion Dog” due to its long, fluffy mane of hair. Sounds like the work of a good publicist, if you ask me.

With that said, I respect Malachy and his accomplishment. Malachy may not “look” like a winner, but he’s proven that he has what it takes to compete against those perceived to be better apt to succeed.

And isn’t this an important lesson for all of us?

“Don’t judge a book by its cover” is an oft-used axiom, which many of us seldom take to heart – but maybe we should. How many times do we assume that the colleague who looks the part will be the first to succeed?

The role of a good manager – and the organization broadly — is to provide for a work environment where everyone feels they have a shot at succeeding, not just the popular “show dogs.” This type of inclusive, nurturing culture will result in greater teamwork, higher productivity, and more sustained success for the company and the shareholder, every time.

So find ways to excite and draw out every employee to do his or her best. And you’ll soon find that your next “best in show” just might surprise you.

Using the Old Bean

Posted by on November 15, 2011 at 8:16 pm

ll bean sweater 253x300 Using the Old Bean

Nothing says November like the feel of wearing a wool sweater from L.L. Bean.

I’ve been a fan of L.L. Bean’s no-frills, long-lasting clothing products for over 30 years. They are comfortable, affordable, and always get the job done.

If I had a dollar for every “Blucher Moc” moccasin shoe that L.L. Bean has sold over the years, I would, well, have a lot of dollars. The shoe is timeless and iconic, and the product description today was the same 30 years ago: “The handsewn upper conforms to your foot for a fit that only gets better with time. Traditional rubber sole has channel grooves to provide traction on wet surfaces.” Current retail price: $69 a pair.

If it ain’t broke, keep selling it. Or something like that.

L.L. Bean owes its success not only to great products, but to great customer service. Year after year, L.L. Bean ranks among America’s top 10 companies for customer service according to the National Retail Federation, based on written surveys of over 9,000 shoppers.

The company was founded in 1912 by Leon Leonwood Bean in Freeport, Maine — a place that knows something about the importance of keeping warm and dry. Today, L.L. Bean’s flagship store and campus is still in Freeport on the original site where Bean opened his retail business.

Open 24 hours a day, 365 days a year, the 200,000-square-foot flagship store draws nearly three million visitors each year.

Next year marks L.L. Bean’s 100th anniversary. Few companies on the planet survive long enough to celebrate this milestone, much less one that is still at the top of its game. The company’s annual sales now top $1.5 billion.

L.L. Bean wrote the book on succeeding as a mail-order business, and decades later was able to successfully pivot to capitalize on the e-commerce revolution. Like its famed Blucher Moc, L.L. Bean has been able to effectively adapt and conform “for a fit that only gets better with time.”

Yet, L.L. Bean’s current President, Chris McCormick, knows that the company’s success will continue to rely on its commitment to putting the customer first: “It goes back to L.L.’s Golden Rule of treating customers like human beings.”

That’s using the old bean from which we all can learn.

To Tweet or Not to Tweet

Posted by on October 23, 2011 at 8:48 pm

To tweet, or not to tweet, that is the question. Whether ‘tis nobler in the mind to suffer the #slings and #arrows of outrageous fortune…

Speaking of fortune, most every Fortune 500 company in America has jumped into the social media fray over the past year, whether it’s a Facebook page, a Twitter feed, or both.

Facebook and Twitter have undoubtedly given companies new ways to get the message out beyond the traditional press release, corporate website, or a corporate blog for that matter. The challenge, of course, is not saying something — but actually saying something meaningful.

Whether it’s a short Facebook status update or a very short 140-character-limited Twitter post, knowing what to say and how to leverage this new medium has corporate executives scrambling to find value.

Corporate leaders are also wrestling with the individual vs. business nature of social media. Twitter by design is the short muttering of an individual, even when it’s in the name of an organization.

Since its inception, individuals have flocked to the Twitter platform to chronicle important events such as: “Just had a great bowl of chili,” or “Sitting on tarmac at JFK already hating person in 24B sitting next to me.” Not quite the makings of Pulitzer prize-winning material.

Then comes along a CEO or the SVP for Communication or a Business unit head, and a new Twitter account set up to drive corporate messaging, and it quickly goes from the personal mundane to corporate tripe.

Yet, with all its warts, I still think this new medium has something to offer and should be taken seriously.

Throughout our nation’s history, business enterprises have sought to leverage each new wave of communication innovation, including the printing press, radio, television, and the Internet. And at each juncture, trial and error has eventually given way to a valuable return on investment.

For example, as recently as ten years ago, many traditional brick and mortar stores struggled to find value in an online presence. And today, many of them are leveraging the Internet not simply as a supplement to their bottom lines, but as a huge driver for their bottom lines and highly cost-effective way to reach target customers, e.g., Walmart.com.

Ten years from today, the same will be said for the micro-blogs. Already, Twitter and Facebook have literally helped change the geopolitical landscape in countries such as Egypt, where these new forms of communication have played a leading role in spreading ideas, actions, and change.

I’m betting these technologies will also soon lead to innovative business practices and the next generation of successful enterprises and corporate leaders, who will find smart ways to leverage their potential.

That will be something worth tweeting about.

Lucy’s Winning Formula

Posted by on October 15, 2011 at 5:34 pm

I Love Lucy Chocolate Factory scene 300x231 Lucys Winning Formula

The I Love Lucy television show first aired on this day in 1951. It starred then-Hollywood legend Lucille Ball, whose zany and fresh comedic antics helped turn the sitcom into the most watched television show of its era.

Ball’s trademark blazing red hair and slapstick humor was an unlikely pairing with her co-star, Desi Arnaz. Arnaz, who played Lucy’s husband Ricky Ricardo, was also her real-life husband during the run of the show. Arnaz was a dark-haired Cuban American singer and bandleader, whose memorable heavy accent and exclamations on the show continue to resonate to this day.

CBS executives at the time questioned whether the U.S. television audience would accept the idea of an All-American redhead married to a Cuban. Those fears quickly turned to celebration as I Love Lucy went on to become one of the most popular television sitcoms of all time. Sixty years after its debut, reruns of I Love Lucy are still viewed by more than 40 million Americans each year.

On the show, Lucy and Ricky were joined by co-stars Vivian Vance and William Frawley, who played Ethel and Fred Mertz. Vance and Frawley were perfectly cast as the Ricardos’ neighbors, landlord, and best friends. To this day, I still laugh thinking about the scene of Lucy and Ethel working in the chocolate factory on the production line.

Lucille Ball not only broke new ground as a leading female character of a television sitcom, she also served as the first woman to head a television production company, Desilu, which she and Arnaz formed. As a very active studio head at Desilu, Ball “pioneered a number of methods still in use in television production today such as filming before a live studio audience with a number of cameras, and distinct sets adjacent to each other.”

Whether it’s a television studio, and large corporation, or a small or medium size business, chief executives need to be willing to move outside of their safe zone in order to innovate and try new approaches. Success in business comes from bold leadership, a strong team, and promoting a culture that embraces an inventive spirit.

That’s a winning formula I know your shareholders will love.

Remembering America’s Chief Innovator

Posted by on October 8, 2011 at 6:54 pm

Steve Jobs 1955 2011 300x200 Remembering Americas Chief Innovator

It’s hard to add to what has already been said from so many corners of the globe about the enormous contributions of Steven Paul Jobs to the fields of technology, movies, music, telecommunications, and design itself. But I do feel compelled to say something about Mr. Jobs. We just lost our country’s Chief Innovator.

Steve Jobs was a once-in-a-generation visionary who demonstrated a unique blend of design, business, and marketing savvy. He took a quirky, irrelevant computer company named after a fruit, which he co-founded in the 1970s, and turned it into a global business powerhouse boasting the largest market cap of any other company on the planet  – equaled only by Exxon Mobil.

The last decade, in particular, has been truly impressive as Jobs led Apple as it redefined the music industry via the iPod, wireless communication via the iPhone, and more recently, the computer itself via the iPad.

Jobs didn’t always get it right. In 1985, after being fired by Apple, he started the NeXT computer company. NeXT folded in 1996 after shipping only 50,000 units, but its high performance personal computers impressed many, including Apple, which re-hired Jobs in 1997.

Most important, Jobs learned from his mistakes and he wasn’t afraid to make them. At every turn in his career, he ignored traditional business school dogma, and chose to take a different path – always guided by what he felt the consumer wanted.

Jobs concluded that consumers would be willing to pay more for a product if it was well-designed and simple to use.  He was right, and Apple and its shareholders have benefited handsomely.

Business schools will be studying the “Jobs Effect” and his hyper-successful business methods for years to come, and rightfully so.

At some point, there will be another Steve Jobs. He or she will also achieve success by eschewing the safe path. And most likely, he or she too will succeed as a result of a keen focus on innovation, smart design, and creative business approaches.